The Code of Conduct for registered migration agents is set out in legislation to regulate the conduct of registered migration agents. It prescribes your obligations towards your clients.
Provision for a Code of Conduct for migration agents is set out in Section 314 of the Migration Act 1958 and is prescribed in Schedule 2, Regulation 8 of the Migration Agents Regulations 1998.
Code of Conduct for registered migration agents (419KB PDF)
Under the Code you have a range of obligations covering:
Another obligation is to prominently display the Code in your office and client waiting area. You must also provide clients with a copy of it to keep if they ask for one.
The OMARA provides practice guides to assist registered migration agents in meeting their obligations under the Code of Conduct.